Contributions:
• DBA (MS SQL, MySql, Oracle)
• Postmaster
• Graphic Artist
• Web Development
• WAP/WML Applications
• Customizes Online Applications
• Webmaster for multiple project
• Application Development
• 24-7 Technician and Support Technician

Contributions:
• Data Entry
• Document Management
• Application Development
• Patient Tracking
• 24-7 Technician and Support Technician
• Diabetic Shoes Management

Contributions:
• Online Registration Form and Management System
  • Firelands Scholarship Application
    • Online Scholarship Management System
  • Main Campus Summer Financial Aid Application
    • Backend Tracking System
• BGSU Estimator http://sfa.bgsu.edu/estimator
  • Includes EFC Estimator
  • Grants and Scholarships Packaging
  • Data and Calculation Tracking System
• Financial Aid Workshop
  • Online Registration
  • CMS/Stats (including real-time breakdown by state and zipcode)
  • Online check-in
  • Developed e-learning application
• Dynamic Online Form Creator
  • Creates all office forms with CMS/Stats
  • Allows for a paperless office and filing system
• Online Award System
  • Connecting Accounting, Scholarships, Colleges through a processes to create scholarships, allocate money and produce scholarship guide.
  • This dynamically creates an online scholarship guide and in process to create publication using xml.
• Federal Work Study Application
  • Developed the application to allocate, monitor and manage Federal Work Study for BGSU.
    

Date: 12/1999 - 09/2004
Foreign Service Institute
Department of State
4000 Arlington Blvd., Arlington VA 22209

Webmaster/Internet Specialist/Technical Lead

Webmaster and Technical lead for the Foreign Service Intranet which connects all the overseas Posts, Embassies and Consulate offices. Responsibilities include design and development of course catalogs; language and country resources; and other vital information. Web programs I have developed include: search engines, document management system, content management systems and e-commerce. In addition, I have configured all IIS servers to meet the standards of Diplomatic Security. I have training for coding, settings and multimedia designed to meet 508 compliancy.

Contributions:
• User testing and log analysis for future development
• Hand coding pages such as ASP with JavaScript, DHTML, CSS and HTML
• Leading training sessions for Content Specialists
• Technical Lead over Designers, Developers and Document Specialists
• System analyst responsibilities
• Installing Distance Learning 3-Party server systems
• Designing HTML, ASP and Diplomatic Security online courses
• Designing various language training and resource websites with the assistance of language specialists
• Complete conversion of 10000+ static pages into Dynamic ASP pages
• Annual presentations to Department of State on various programs, training and other information concerning FSI
• Consultant to Tech Committee [committee approves new projects for the Intranet]

Responsibilities include desktop technical support for 400 plus users on a Novell 3.11 network. Setting up email accounts local and mobile for cc:Mail. Managed helpdesk and developed a web-based tracking system. In addition, developed applications to connect international, professional annexes, and Boston offices.

Contributions:

• Designed software and hardware inventory system
• 24-7 Technical Support
• Weekly and Monthly Technical Reports
• Converting all paper tracked into database driven
• OCR Support
• Monitor of Novell, cc:Mail, Exchange and IIS servers
• Conversion of cc:Mail to MS Exchange server
• Technical Support for Washington, DC annexes with NT workstations
• Imaging/Ghosting of laptop and desktop computers
• Installs/Upgrades/Troubleshooting various PDAs and Laptops Created and led the development of a forecasting process for IT training needs

Administrator for WAN/LAN including two NT, Lotus Notes 4.5, two Phone systems, Macintosh and FileMaker servers. Technical Support for multiple operating system desktops of 100+ users including installs, upgrades, ghosting, network design, hubs, and patch panels maintenance. On-call consultant for Berkeley clients, which included web site development, database development, and technical support.

Contributions:
• Developed Presentations for exhibits, CD mass mailing and sales support
• Testing for Y2K compliance of all computers through software
• Developed MS Access and FileMaker programs to be accessible via WAN
• Designed Outlook Forms
• 24-7 Technician and Helpdesk Support Technician for Philadelphia office
• Setup and monitored fax server

Responsible for all computers including technical support which includes installs, upgrades, networking, cabling and email systems for PC and Mac operating systems. Developed program, MS Access based, to handle all projects that processed from Sales into Production for Management needs.